Frequently Asked Questions

Have questions about Easy Background Checks Instant Background Check services? Browse our list of frequently asked questions below or ask your own question here.

General Question

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1. Do I have to have an account to purchase a report?
2. Are these checks FCRA compliant?
3. Is this the best service to use for Employment Background Checks?
4. Does my credit card information stay stored if I open an account?
5. I need a more extensive background check, that includes employment and education verifications. What should I do?
6. I need a background check now! And I don't want to be billed more than once!!!
7. How do I set up a billing account

Background Report Question

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1. How soon will I receive my background report after purchasing it?
2. I cannot open my background report, can you please help me?
3. Do these background checks cover the entire USA?
4. How do i obtain criminal info on a person?
5. How do you high light multiple states for a multiple search Thank you
6. I'm looking to place an order for my backgroundcheck, how do I place an order if I already have my credit card on file?
7. Should I not use Jr. when I enter my name?
8. What is a Criminal record jurisdiction list?
9. If I can't find a specific person on the background check does that mean they don't have a crimal background? Thanks
10. Are there free public records that I can view?

Technical Support Question

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1. How do I change my password
2. When I fill out the information on the people search I put in all the information but it tells me to fill out all the fields and try again. Whats wrong?